Investigating the Influence of Emotional Intelligence on Effective Human Resource Management practices of Primary Schools in Addis Ababa
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Date
2024-10
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Addis Ababa University
Abstract
This study investigates the impact of emotional intelligence on human resource management
practices in four primary schools in Addis Ababa, Ethiopia, including a private and three
government institutions. Recognizing emotional intelligence importance in educational
settings—particularly in leadership, teacher motivation, and conflict resolution—this research
addresses the limited integration of emotional intelligence within human resource management
in Ethiopian primary schools. The study examines how emotional intelligence competencies,
specifically self-awareness, self-regulation, motivation, empathy, and social skills, contribute
to more effective human resource management strategies and improved educational outcomes.
A mixed-methods approach combines semi-structured interviews, non-participant
observations, document reviews, and Likert scale-based questionnaires. A pre-test was
conducted to determine if there was any confusing or unclear questions to be refined or
reworded for clarity. Refined the data collection tools for clarity, and random sampling in the
main study ensured representative perspectives. Results show a positive correlation between
emotional intelligence competencies and effective human resource management practices.
Leaders with high emotional intelligence fostered collaborative work environments, elevated
teacher morale, and improved communication, resulting in higher job satisfaction, reduced
turnover, and stronger teacher-student relationships. Thematic analysis revealed that emotional
intelligence-driven human resource management practices enhance conflict management, talent
development, and teacher motivation. This study highlights the need for ongoing emotional
intelligence training for school leaders to better manage interpersonal relationships.
Recommendations include incorporating emotional intelligence competencies into human
resource management practices, especially in recruitment, performance management, and staff
development, to cultivate a supportive school culture.
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investigates the impact of emotional intelligence on human resource management