Factors Influencing Employee Intention to Turnover At Commercial Bank of Ethiopia
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Date
2017-06
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Addis Ababa University
Abstract
Commercial bank of Ethiopia (CBE) is the biggest state owned bank and the largest commercial
bank in the country. The bank has a vision to be a world class commercial bank by the year 2025.
The main objective of this research is to identify the major factors influencing employee turnover
in commercial bank of Ethiopia (CBE) and provide professional advices that would help the bank
to reduce turnover and retain its competent personnel. The study used both primary and
secondary data. The primary data was collected using semi structured questionnaires and
interview with HR directs of the bank. Sample sizes of 126 employees were selected for the
questionnaire. Interview with HR director was made based on the survey result. The bank’s
quarter report, annual report and magazine were examined as a secondary data. The data gathered
from the respondents analyzed using Statistical Package for Social Science (SPSS) and using the
descriptive analysis. Data analyzed by using descriptive statistics which includes calculating the
number and percentages, frequency distribution tables. Chi-square test is used for this and results
is expressed using the p-value (p<0.05 as significant). From the proposed five factors influencing
employee intention to turnover, salary & benefit and work environment become significant
factors in this study. Therefore the researcher has recommended that the bank has to revise its
compensation policy like salary scale, and creates good working environment in order to reduce
turnover intention and retain its employee.
Key words: Employee Turnover, Turnover intention, Employee satisfaction and Salary and
Benefit
Description
Keywords
Employee Turnover, Turnover intention, Employee satisfaction and Salary and Benefit