Determinant Factors Of Job Satisfaction Among Health Professionals The Case Of Ayder Referral Hospital Mekelle, Tigray, Ethiopia
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Date
2015-06
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Addis Ababa University
Abstract
Healthcare is crucial service industry that has significant effects for facilitating productivity
increases, supporting the population’s general wellbeing and enabling them to pursue a more
meaningful life. Every healthcare institute is expected by the public to render quality and
professional healthcare services. In order to do so, healthcare institutes need employees to be
satisfied with their jobs. This study was designed to examine determinant factors of job
satisfaction among health professionals in Ayder referral hospital, Mekelle, Tigray, Ethiopia. A
cross-sectional study was conducted to determine the level and factors affecting job satisfaction
of health professionals working in Ayder referral hospital. It was conducted from February to
May and included all categories of health professionals working in the hospital during the study
period. Data was collected using both qualitative and quantitative data collection methods. After
the data was collected, it was feed on to excel and analyzed using SPSS version 20.0. Descriptive
statistics, bivariate and multivariate logistic regression analysis were used to identify associated
factors with job satisfaction and P-value < 0.05, at 95% CI was taken as cut off point for
statistical significance. A total of 223 health professionals have responded for the self
administered questionnaire. The result showed that 123 (55.2%) of the respondents were
dissatisfied with their job. The major reasons reported for their dissatisfaction were lack of
compensation & benefits, inadequate promotion, recognition, feedback, poor leadership practice
and low salary. 91 (40.8%) health professionals were satisfied with interpersonal relationship,
achievement, autonomy, work itself and working conditions subscales. Particularly, Participant's
responses indicated that autonomy, work itself, salary, interpersonal relationships, leadership,
compensation & benefits and working conditions subscales were the final predictors of overall
job satisfaction. Job satisfaction of health professionals in Ayder referral hospital was found to
be low. Responsible bodies should formulate mechanisms to improve job satisfaction of health
professionals so as to improve the healthcare services of the hospital.
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Keywords
Job satisfaction, Health Workers, Ayder Referral Hospital