Impact of Job Satisfaction on Employees’ Performance in Berhanan Selam Printing Enterprise

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Date

2020-10

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Addis Ababa University

Abstract

In Berhanna Selam Printing Enterprise, the extent of job satisfaction and job performance of employees have never been investigated while the issue is vital for the enterprise‟s success as there were performance gap and employee complaints. This study aims to analyze the impact of different factors of job satisfaction on the performance of employees in Berhanan Selam Printing Enterprise. Specifically, this study was designed to investigate the effect of the different factors of job satisfaction on employees‟ performance to identify the major factors affecting the perceived job performance of employees. The study used a survey questionnaire and focus group discussion to collect primary data from randomly selected employees. Moreover, secondary data was also consulted to complement and triangulate data collected from the primary data sources. Descriptive statistics, t-test, correlation, and regression analyses were employed to analyze the data. The result of the study showed that the overall job satisfaction of employees at BSPE is low. More than 80 % of the employees believed that job satisfaction affects the job performance of employees in BSPE. The result of this study also showed that there was statistical significance in the mean value of job autonomy, benefits, and job fit between male and female employees. The mean comparison test showed that there was a statistical significance mean difference of job autonomy, benefits, and job fit between female and male employees of the enterprise. Moreover, the result of the correlation analyses indicated that there is a strong and positive correlation between job satisfaction and performance of employees in BSPE. The correlation analyses indicated that the job fit of employees very strongly associated job satisfaction and strongly related to the job performance of employees. Similarly, pay, promotion, job security, benefit, working conditions, communications, management and employee relationship, supervision, and health and security were strongly related to job satisfaction of employees. However, pay, promotion, job autonomy, benefits, supervision, health and safety, communication, management, and employee‟s relationship were moderately associated with job performance of employees. As a concluding remark, the enterprise has to focus on job fit, pay, promotion, benefits, working conditions, communication, and management employees‟ relationship to enhance job satisfaction and performance of employees. The implication of this study is that job satisfaction has a significant impact on job performance of employees and employee performance can be increased by increasing job satisfaction.

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Keywords

Selam Printing Enterprise, Employees’ Performance

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