Workplace Diversity And Its Implications For Employees Perceived Performance In Ethiopian Airlines
| dc.contributor.advisor | Atera, Adane (PhD) | |
| dc.contributor.author | Desta, Aida | |
| dc.date.accessioned | 2019-10-29T08:17:45Z | |
| dc.date.accessioned | 2023-11-04T13:52:41Z | |
| dc.date.available | 2019-10-29T08:17:45Z | |
| dc.date.available | 2023-11-04T13:52:41Z | |
| dc.date.issued | 2019-06 | |
| dc.description.abstract | Workforce diversity is gaining prominence worldwide. This thesis argues that workplace diversity, when managed properly, significantly determines the level of staff performance; hence invaluably contributes to the success of an organization. Cognizant of this and appreciating the knowledge gaps in the area, the study aimed to examine the effects of diversity factors like gender, age, education, and nationality of employees on their performances while assessing the diversity management situation at the Ethiopian Airlines (EAL). The study relied on the collection and analysis of both quantitative and qualitative data from primary and secondary sources. A total of 121 employees of the EAL involved in a survey questionnaire. Besides, management organs of the EAL participated as key informants. Moreover, pertinent theoretical and empirical literatures were carefully reviewed. The analysis involved appropriate techniques. The quantitative data analysis involved statistical models such as descriptive tools and inferential statistics, among others, likemean comparisons, correlations,cross-tabulations, chi-square tests as well as ordinal logistic regression. Whereas content and contextual analyses were used for collating qualitative information, and review of secondary data that were used to complement and/or supplement the quantitative analysis. Findings of the study uncovered positive developments as well as gaps at that EAL in terms of properly accommodating the diversity factor. Eventually, the study draws conclusions, inter alia, workplacediversity constitutes the salient determinants of employees’ perceived performance. The more EAL’s staff is diversified; especially by gender and nationality it is highly likely that employees’ performance increases, which is benign to the realization of the company’s aspirations. Finally, recommendations are put in order for improved diversity management policy and practices at the EAL and like-minded organizations. Equally important, given about 58% of the determinants remained unexplained by this research, further research undertakings in the area is imperative - a recommendation directed towards the academic community | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/123456789/19673 | |
| dc.language.iso | en_US | en_US |
| dc.publisher | Addis Ababa University | en_US |
| dc.subject | Workplace diversity | en_US |
| dc.subject | Diversity Management | en_US |
| dc.subject | Diversity Factors | en_US |
| dc.title | Workplace Diversity And Its Implications For Employees Perceived Performance In Ethiopian Airlines | en_US |
| dc.type | Thesis | en_US |