The Role of Leadership in Organizational Change Management in the Case of Dashen Bank
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Date
2023-06
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Addis Ababa University
Abstract
Because of the dynamic business environment, the leaders’ prime role and effort becomes to enable their organization constantly to adapt towards managing changes. Thus, the general objective of this study was to assess the role of leadership in organizational change Management in the case of Dashen Bank. An explanatory research design was adopted. The target population of the study comprised six selected departments of Dashen Bank at Head Quarter. These departments are Change Management Department, Research and Development Department, Human Resource Department, Digital Banking Department, International Banking Service Department, and Corporate Banking Department., while primary data was collected through Likert-scaled questionnaires. As a method of sampling, a stratified random sampling design was applied and questionnaires were distributed to the sample population using a lottery method. Out of the distributed questionnaires, 98.06%) questionnaires have been returned and used for data analyses. The findings of descriptive statistics have revealed that the mean score of leadership style variables, that is, transformational, and democratic tended to disagreement level whereas Visionary leadership style was in agreement level; and the mean score of leadership competency variables Cognitive and functional are in disagreement level while social competency is in an agreement level. All independent variables have significant correlation with the dependent variable, where relatively democratic leadership style had a higher relationship with organizational change management. Similarly, the result of multiple regressions showed that, predictor variables including leadership styles and leadership competency have positive and significant effects on organizational change management of the bank. Finally, recommendations were drawn to the bank to practice transformational and democratic leadership styles and to improve cognitive and functional leadership competencies to manage organizational change management effectively