An Assessment of Administrative Staff Turnover at Addis Ababa University Main Campus
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Date
2011-05
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Addis Ababa University
Abstract
The main purpose of the study was to assess administrative staff turnover at AAU main campus. To
conduct the study, a descriptive survey method was employed in order to obtain relevant information
concerning the current state of problem of administrative staff turnover. Both questionnaire and
document analysis were used as instruments of data collection. The study had two groups of respondents
which include both 127 currently working at AAU and IS former administrative staff of AAU who left
the university during the last three years (2000-2002EC) and currently working in other organizations.
The subjects were selected using systematic random sampling for current staff and availability sampling
for former staff. In general 142 respondents filled the questionnaires and returned to the researcher.
Interview was conducted with the director of human resource management of AAU. Research data
secured through questionnaires were analyzed using percentage, means and t-test. The study revealed
that annual average rate of administrative staff turnover at AAU main campus in the last three years
(2000E.C- 2002 E.C) was 6.51%. The study also disclosed that the major factors that contributed to
administrative staff turnover at AAU main campus were inadequacy of salary and non- salary benefits,
administrative and supervisory problems of unequal treatment of staff members, insufficiency of training
and development programs and poor grievance handling, poor communication with employees, absence
of job description, lack of orientation were also among the influencing factors of employees' turnover.
Finally, the study forwarded possible strategies to minimize administrative staff turnover such as
improving compensation, ensuring a healthy work environment, involving employees on decision
making process, ensuring information flow both down and upward, providing clear career development
opportunities, providing short term and long term training related to both personal and organization
development.
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Assessment of Administrative Staff Turnover