The Effect of Characteristics of Effective Teams on Team Performance in Selected Non-Governmental Organizations in Addis Ababa

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2022-06

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Addis Ababa University

Abstract

A management team’s ability to perform well is linked to both internal and external characteristics of the team and processes within the team. The purpose of this thesis is to explore the relationship between team size, trust, satisfaction, conflict, and cohesive on team performance in management teams of NGOs in Addis Ababa. There is a lack of empirical research exploring the potential links between these two elements within management teams. Further, little attention has been paid to NGOs and potential mechanisms affecting this relationship. Using a systematic process, the study involved extensive literature review, questionnaire survey and key informants’ interview to generate the required items. A total of 309 respondents (team members and team leaders) were part of the study that filled the questionnaires. Reliability and Validity checks were established, and it employed descriptive statistics analysis followed by correlation and regression analysis. The present study found that there was a positive effect between team trust, cohesiveness, satisfaction, and size but negative association between team conflict and team performance and that this study concluded team effectiveness characteristics have a significant effect on team performance. Due to the significant role teams play in an organization, this study suggest that NGOs should strive to create a group climate where conditions are set for optimum performance to ensure high-quality work performance and well considered strategies and visions for the future, all for the greater good of the organization. Keywords: Effectiveness, NGOs, Performance, Team

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