An assessment of Integrated services from the Present and Past Shelter Users’ Perspectives: the case of Association for Women’s Sanctuary and Development (AWSAD) Shelter

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2018-06

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Addis Ababa University

Abstract

This study assesses present and past AWSAD shelter users’ perspectives towards the medical, psychosocial, living arrangement, legal, child facility and reintegration services. The objectives of the study were attained through the use of a mixed research design. In the quantitative method, eighty participants were selected using convenience sampling technique. While, in the qualitative method, twenty-three participants were selected through the use of purposive sampling technique. The data collection instrument comprised semi-structured interview questions, focus group discussions, key informant interviews, and survey questionnaires. The findings have shown that the counseling services and skill-based trainings have contributed to the residents’ vitality by improving their self-efficacy, confidence and social skills. The main findings of the research revealed that shelter services have been essential for the residents’ rehabilitation as it enabled them to regain a self-determined and independent life. To improve the quality of shelter service for the betterment of survivors lives it was recommended to enhance reintegration services through providing income generating opportunities and social welfare assistance.

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