The Effect of Working Conditions on the Turnover Intention of Pharmacists in Addis Ababa, Ethiopia: Work Stress as Mediator Variable
No Thumbnail Available
Date
2024-10
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Addis Ababa University
Abstract
Pharmacists play a vital role in the healthcare system by ensuring that medications are usedappropriately and that essential services are rendered. However, the best patient outcomes
depend on a sustainable workforce of pharmacists. Pharmacists' intentions to leave theprofession are influenced by their current working environment, especially in places with
high demand like Addis Ababa. With an emphasis on work stress as a mediating variable, thisstudy intends to investigate and assess the effects of working conditions on turnover intention
among pharmacists in Addis Ababa, Ethiopia. The study used a quantitative approach andwas cross-sectional. It was survey-based and managed to collect information from 302
participants who gave completed questionnaires which made a response rate of 78.4%.Licensed pharmacists who were working in Addis Ababa participated in the study. IBM SPSS
23 was used for both descriptive and inferential statistical analysis of the gathereddata. According to the study's findings, most participants indicated dissatisfaction with their
working conditions (mean/SD: 2.4454 /1.23303). The study also found that the workingconditions of pharmacists had a strong impact on their turnover intention. It was determined
that stress was a partially mediating variable between the variables. The study has providedinsight into how pharmacists felt about their current working conditions, the connection
between work conditions and intention to leave. To improve working conditions and advancelawmakers, healthcare organizations, and pharmacy professionals can benefit greatly from
the study's insightful recommendations.
Keywords: working conditions, turnover intention, pharmacists, work stress, Addis Ababa.