Assessing The Effect Of Motivation On Job Satisfaction And Employees Performance: Case Of Commercial Bank Of Ethiopia

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Date

2020-06

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Addis Ababa University

Abstract

The aim of this research paper is to assessing the effect of motivation on Job satisfaction and lead to Employee Performance by the case organization, Commercial Bank of Ethiopia. Motivational factors (Salary and Benefit, Promotion, Recognition, Work Content, and Working Condition) are assessed in order to find motivation effect on job satisfaction. The study takes job satisfaction as a mediator between motivation and employee performance. The study was conducted based on the data gathered from sixteen branches of commercial bank of Ethiopia. A mixed research approach was used to answer the research questions that emerged through the review of existing literature and the experiences of the researcher in respect to effect of motivation on job satisfaction and lead to employee performance. The study statistically analyzed data obtained from the survey questionnaire. A research framework developed based on Herzberg Two Factor Theory and modified by the researcher is used to guide the study. The result of the study indicated that job satisfaction is highly lead employees to performance in other word job satisfaction is a significant and strong mediator between motivation and employee performance but related to motivation employees are not satisfied and motivated with the current procedure carried out by the bank. It revealed that they are mostly not satisfied with the promotion, recognition and work content practice of the bank. The study suggests different measures include: drafting and implementing clear and appropriate career advancement procedures, providing proper and timely recognition as part of the system, the basis of motivational procedures taken up by the organization should follow the interest of employees, and shaping and implementing appropriate motivational techniques in order to satisfy its employees and to get high employee performance In order to achieve organizational objectives

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Keywords

Motivation, Job Satisfaction, Employee Performance

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