Model Development of Quality Management System for Ethiopian Textile Industries A Case Study at Bahirdar and Akaki Textile Share Companies
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Date
2006-06
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Addis Ababa University
Abstract
Today competition is truly global. Higher product quality is required for a company to become
more competitive both local and in international market, and quality is the ultimate weapon. Any
company basically competes on its reputation - for quality, reliability, price and delivery. And
most people now recognize that quality is the most important of these competitive weapons.
With the increasing global pressure of quality requirements, the traditional concept of quality
control must be expanded to the concept of quality management. Quality management relies on
people and involves everyone. Quality management is both a philosophy and a set of guiding
principles that represent the foundation of a continuously improving organization, all the
processes within the organization, and the degree to which present and future needs of the
customer are met.
Currently, almost all textile industries in Ethiopia are suffering from quality related problems.
These problems include: poor performance of products in the export market, low quality and
insufficient raw material supply, incompetence in the world market, customer dissatisfaction,
low productivity, and poor utilization of the resources. Because of these problems, most of the
textile companies in the country are not profitable and most are in a huge loss. This research
work mainly focused on how this loss and low market share in textile companies could be
removed with the help of quality management system (QMS).
The objective of the thesis is to identify the major components of QMS for textile industries and
to propose the appropriate implementation model of quality management system. Based on the
survey of four textile industries and two case studies (Bahirdar and Akaki textile share
companies), nine major components have been identified for QMS-implementation in Ethiopian
textile industries.
QMS provides consistency and satisfaction in terms of methods, materials, equipment, and
interacts with all activities of the companies, beginning with the identification of customer
requirements and ending with their satisfaction, at every transaction interface. A strong
organizational culture with determined management and controlled feedback mechanism would
ensure the effective implementation of the quality management system in textile industries.
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Mechanical Engineering