Model Development of Quality Management System for Ethiopian Textile Industries A Case Study at Bahirdar and Akaki Textile Share Companies

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Date

2006-06

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Addis Ababa University

Abstract

Today competition is truly global. Higher product quality is required for a company to become more competitive both local and in international market, and quality is the ultimate weapon. Any company basically competes on its reputation - for quality, reliability, price and delivery. And most people now recognize that quality is the most important of these competitive weapons. With the increasing global pressure of quality requirements, the traditional concept of quality control must be expanded to the concept of quality management. Quality management relies on people and involves everyone. Quality management is both a philosophy and a set of guiding principles that represent the foundation of a continuously improving organization, all the processes within the organization, and the degree to which present and future needs of the customer are met. Currently, almost all textile industries in Ethiopia are suffering from quality related problems. These problems include: poor performance of products in the export market, low quality and insufficient raw material supply, incompetence in the world market, customer dissatisfaction, low productivity, and poor utilization of the resources. Because of these problems, most of the textile companies in the country are not profitable and most are in a huge loss. This research work mainly focused on how this loss and low market share in textile companies could be removed with the help of quality management system (QMS). The objective of the thesis is to identify the major components of QMS for textile industries and to propose the appropriate implementation model of quality management system. Based on the survey of four textile industries and two case studies (Bahirdar and Akaki textile share companies), nine major components have been identified for QMS-implementation in Ethiopian textile industries. QMS provides consistency and satisfaction in terms of methods, materials, equipment, and interacts with all activities of the companies, beginning with the identification of customer requirements and ending with their satisfaction, at every transaction interface. A strong organizational culture with determined management and controlled feedback mechanism would ensure the effective implementation of the quality management system in textile industries.

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Mechanical Engineering

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