An Assessment of the Practice of Public Sector Capacity Building Program Trainings in West Harerge Zone
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Date
2008-06
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Addis Ababa University
Abstract
rrTie main focus of tliis stucfy was to assess tlie practices of PSCjiP trainillgs ana
investigate tlie majorfactors tliat ,f;ave 6een aaversefy affecting tliese practices in 'West
J{arerge Zone. 'To am've at tlie inter..aca target, a aescriptive survey metlioa was
emp{oyea. (]Jata was co{{ectea usillg questionnaires ana interviews. :Moreovel; re{evant
aocuments were anafyzea to support tlie aata Statistica{ toors 6.f<§ percentages, mean, ttest
a'na clii-square were usea to anafyze tlie aata co{{ectea. jiccordi:ng to tlie aata, it was
founa out tliat training neea assessment lias not 6een conauctea in most of tlie pu6fic
sectors at 'Woreaa {e'ver, ana tlie olles tliat liave 6een conauctea were {acf{Jng important
trainiug plincip{es. Service ae6.velY, gooa governance, (]JP'R.., IC'T ana so on were fauna to
6e specijic training areas in many sectors; ana stier tliere is a liuge gap in 11lauy train.iug
areas in 'Woreaa pu66.c sectors. It was arso investilJatea tliat organizations rarefy set
training 06jectives ana tliis lias 6een alfpei'sefy affecting tlic training process.
PurtliemlOre, tlie stuay re1JCQ{ea tliat PSCjiP training programs fiaa 6een using onfy aile
or two types of trainiug metliorfs from among aifferent /{Jnas avai{a6{e. PSCjiP traiuings
suffer from inaaequacy of ·parious training resources fif<§ capa6i6.ty of trainers au.f
sliOltage of 6urfget even tliougli a pro71using situation was observea in attractiveness of
training contents ana cOlutuciveness of training rooms. jipart fTom tliis, 'VI/oreaa pu6fic
sectors were fauna to 6e rductant in practicing trainillg evaCuation programs. It 'was arso
iaentijiea tliat most of tlie trainings adiverea so far were irre{evant to emp{oyees' CU77'Cnt
j06. J{owevel; improvements were observea in tlie areas of customer satisfaction, service
riefivery, ana war/( processes in ''Woreaa l'ub{ic sectors. On tlie otlier liand', PSC}!P
training oppOltunities were inappropn'atefy app{iea because of absences of crear alia
transparent serection criteria. On top.()f tliis, tlie opportunities were not 6asea on neea
assessment ana in agreement witli tlie overa{{ organizationa{ goars. 11ie mos1 inlierent
PSCjiP trainings were founa to 6e absence of training neea assessments, {ac/(of bucfget,
irre{evance of training contents, {ac/( of attention from management bodies ana so on.
(]Jasea.on tlie finaing s, it was recol7ll7lenaea tfiat C(]J(]JO in co{{a60ration witli Zone ana
11/oreaa Capacity (]3ui{aing Offices sliouU pave tlie 'way for conauctiug training neea
assessment 6efore trainings are ae6:verea. Pll1tliennore, it was suggestea tliat PSC}!P
trainillgs sliouU be basea on concrete objectives ana sliouU lIlaf<§ use of 'van'ous trmnillg
,metliodS. 'To. resoEve tile inaaeqllacy of different training reSOUl'ces, it was recOliimell.c!ea
tfiat tlie Peaera{ ?dimstry of Capacity (]3ullaing neerfs to support tlie region, ' ana ilie
region iiI turn sliouU reverse tlie prob{em 6y su6siaizing training programs run in tfie
region. PiniTIfy recommenaations were forwaraea to concemea 60dies to conauct trainiug
evaCuation. programs, consiaer re{e'vance of training contents, set dear ana transprl7'Cnt
sdeetion Cliteria ana see/(so{utions for a{{ training constraints iacntijiea.
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Keywords
Public Sector Capacity Building Program Trainings