The Effect of Work Life Conflict on Job Satisfaction in National Bank of Ethiopia

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Addis Ababa University


Work-life conflict is among the human resource challenges that adversely affects the productivity of employees and leads to physical and psychological health issues. Work life conflict can be reflected by expectation between both work and life roles. Employees’ exposed to a positive or negative relationship between work-life conflicts and job satisfaction. To this end, this study aims at exploring the effect of work life conflict on job satisfaction in case of National Bank of Ethiopia. To achieve this purpose, explanatory study design was employed and data was collected through cross-sectional survey questionnaire from a sample of 286 permanent employees. These respondents were selected by simple random sampling method based on employees’ background information, work experience, and job status. The data collected from the questionnaire was analyzed using statistical measures such as descriptive statistics, correlation and multiple regression analysis by using SPSS version 20. The study result revealed that Time Based Work-Family Conflict and Strain Based Work-Family Conflict had a significant negative effect on Job Satisfaction of NBE employees while Behavior Based Work-Family Conflict had a significant positive effect on Job Satisfaction. Further that Strain Based Family- Work Conflict and Time Based Family-Work Conflict had a significant negative on Job Satisfaction whereas Behavior Based Family-Work Conflict had a significant positive on Job Satisfaction. National bank Ethiopia is also recommended to implement work–life balance, that is, a balanced state in two role demands by not neglecting all aspects, including in work, personal, family, spiritual, and social lives



Work Life Conflict, Job Satisfaction, Time Based Conflict