Factors Affecting the Implimentation of Electronic Filing System in the Federal Supreme Court of Ethiopia

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Addis Ababa University


In today’s digital world information system (IS) is considered as critical facilitator to enhancing efficiency and effectiveness of an organization. However, the benefits of the technology can only be realized if the overall implementation is successful. Many technically elegant information systems have turned into implementation failures because other factors of the system was not handled correctly. The purpose of this study is to identify and analyze the factors that affect the implementation of electronic filing system (EFS) in the Federal Supreme Court of Ethiopia. In order to accomplish the objective of the study the researcher used survey questionnaire, observation and participation and document analysis techniques to collect data. After deep review of literatures, research model was defined consisting of organizational, individual, and technological factors. The survey questions were designed based on the research model some of them were adopted from literatures and modified according to the context of the organization. Fourteen factors were identified, organizational plan and vision, top management support, effective communication, project management, business process re-engineering (BPR), user education and training, user involvement, change management program, teamwork and composition, IT Expertise, IT infrastructure, IT Standards, IT security, and software testing and troubleshooting are identified, synthesized and categorized under the three common broad categories (organizational, people/individual and technological) factors. This results to a rich picture implementation of the system that helps to identify possible solutions. Data was analyzed using IBM SPSS version 20. The results of the analysis is presented using frequency, percent, tables, pie charts and bar graphs. Pearson’s correlation analysis were also applied to test association among the factors. A framework for categorizing the factors affecting the implementation of the system is proposed. The research is believed to give an insight into identification of the factors affecting the implementation of electronic filing system (EFS) and finally business process re-engineering (BPR), project management, IT infrastructure and IT Standards are found critical factors for successful implementation of the system.



Electronic Filing System (EFS), EFS Implementation