Assessment of the Effect of Organizational Culture on Quality of Pre-shipment Credit Facility as Mediated by Credit Performers’ Competence: the Case of Commerci al Bank of Ethiopia.

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Based on the level of transaction and the exporter’s general requirements of finance there are different financing sources to them. Pre-shipment export credit facility is one and it is found at its initial stage. Nonetheless, this export credit facility is offered in unrestrained environment. The facility given for the new entrants as well as the existing exporters is not as such sufficient to satisfy their requirements with the timing and amount facility given to them. The main objective of this study is to assess the effect of organizational culture on quality of pre-shipment credit facility as Mediated by credit performers’ competence in case of Commercial Bank of Ethiopia. The study has used explanatory and descriptive research design. The study used primary data to meet the research objectives. Primary-qualitative data was gathered via questionnaire from 114 credit staff workers. The data analysed applying the Statistic Package for Social Science (SPSS) and Stata 14.2. The result of the analysis disclosed that Mission, Consistency, Involvement and Adaptability were significant and positive effects on quality of pre-shipment credit facility in the commercial bank of Ethiopia. The mediation analysis also showed that the credit performers’ competence partially mediates the relationship between quality of pre-shipment credit facility and organizational culture in the commercial bank of Ethiopia. The bank human resource management organ should keep up and look up the level of credit performers’ competence via organizational culture attributes. Key



And Phrases: Pre-shipment credit facility, organizational culture, credit performers’ competence, CBE