The effect of Performance Appraisal on Employees job satisfaction in the case of Ethiopian Airlines
No Thumbnail Available
Date
2020-06
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Addis Ababa University
Abstract
The objective of the study is to examine the effect of performance appraisal on employee job
satisfaction in the case of Ethiopian Airlines and to provide recommendation as how to
Ethiopian bring employee job satisfaction by improving its performance appraisal practices.
The success of any organization depends on the quality and characteristics of its employees
because employees are the soul and blood steam of the organization and without them the
organizations cannot achieve their goals and objectives. The researcher employed explanatory
research design and quantitative research approach to analyze the effect of PA on job
satisfaction. The data required for study is obtained from primary and secondary data sources.
A self-administered structured questionnaire was intended to collect the relevant and required
data from the respondents. The researcher was used simple random sampling technique for
the selection of respondents. A total of 388 questionnaires were distributed to the sampled
respondents randomly among the target 350 questionnaires were answered & returned
successfully which denoted 90% response rate. To check the reliability Cranach alpha was
employed and to check the validity of the instruments pilot test was carried out. The data was
analyzed by using SPSS software and it was presented through descriptive and inferential
statistics. The findings revealed that there is a strong positive and high degree of correlation
between PA and employees job satisfaction. The study found that 56% of variations in job
satisfaction is explained by PA components.
The findings indicated that majority of the employees are not satisfied with the current
performance appraisal practices. Therefore, Ethiopian should develop a good feedback system
and done fair PA result of employees based on objective data. Besides, the highest management
should appreciate the effectiveness, importance and fairness of performance appraisal to
increase the level of employee job satisfaction
Description
Keywords
Performance appraisal, job satisfaction, Feedback and Fairness