Perceived Effect of Employee Empowerment on Job Satisfaction in the Case of Bank of Abyssinia S.C
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Date
2021-08
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Addis Ababa University
Abstract
This study was primarily aimed at examining the effect of employee empowerment on job satisfaction of workers in the Ethiopian Private Banking sector. It analyzed and rated the perception of employees of the Bank. To address the purpose of the study, questionnaire was used as an instrument to collect data on the perception of employees depending on employee empowerment situation in the Bank. A total of 115 respondents were targeted to fill the questionnaires. Out of the total, 106 respondents filled Likert scale questionnaires. All respondents thoroughly filled and returned back the questionnaires. The Cronbach’s alpha is used to test the internal consistency or reliability of the questionnaire of Likert scale. To analyze the data descriptive and statistical analysis were used. The results show that employee empowerment and job satisfaction of Bank of Abyssinia has positive relationship. Moreover, the relationships of dimensions of employee empowerment have also had positive relationship with job satisfaction. However, the Pearson correlation coefficient indicates that the overall relationship between employee empowerment and job satisfaction is weak and the relationship between each dimension and job satisfaction is weak as well. In recommendations, forwarded for the bank is to enhance employee empowerment dimensions whose ultimate purpose is to raise perceptions of workers toward feelings positively and constructively; such as, they feel they are important workers; doing meaningful works for the Bank; they are feeling capable enough and have skillfully doing works who involve in decision making the bank
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job satisfaction, employee empowerment, bank