Assessment of Knowledge Sharing Practices of Health Care Professionals in Hospitals Under Addis Ababa Health Bureau

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Date

2011-06

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Addis Ababa University

Abstract

Background: - Knowledge is the most important strategic resource in organizations, and its management is critical to organizational success. Knowledge sharing is a social interaction culture, involving the exchange of employee knowledge, experiences, and skills through organization. However there is no previous study that assesses the knowledge sharing practice in AA. Therefore the purpose of this study is to assess the knowledge-sharing practices and identify factors that affect knowledge sharing practices among health professionals. Objective: -To investigate the level and factors associated with knowledge-sharing practice among health care professionals in public hospitals of Addis Ababa. Methods:-A cross-sectional study with both quantitative and qualitative methods was conducted among 5 hospitals under Addis Ababa Health Bureau from May to June 2011 G.C. Total of 318 respondents were selected using simple random sampling technique. The data were collected using self administered structured questionnaire and to supplement the quantitative study in-depth interviews were also conducted. The data were entered and cleaned using Epinfo version 3.5.1 and analyzed using SPSS version 16. Frequencies and percentages were used to describe the study population and Logistic regression with 95% confidence interval was used to assess the presence and degree of association between dependent and independent variables. Result: - The study revealed that 50.3% of the respondents were engaged in active knowledge sharing practice. More than half (57.2%) of the respondents were not satisfied with their job, and 69% of participants report the absence of motivational schema in their health institutes. Over all 72% of respondents are willing to share their knowledge. The factors that were independent predictors of knowledge sharing were job satisfaction, very high level of motivation, extrinsic motivation, use of communication channel and the presence of knowledge sharing opportunity. Those respondents who were satisfied with their job were more likely to share their knowledge than the others with the odds ratio, AOR[95%CI] 1.73[1.00-2.98], who had high level of motivation were more likely to share their knowledge than the others with the odds ratio, AOR[95%CI] 3.38[1.04-11.00], and those respondents who were extrinsically motivated were more likely to share their knowledge than the others with the odds ratio, AOR[95%CI] 1.75[1.02-2.99].The respondents who used communication channels were more likely to share their knowledge than the others with the odds ratio , AOR[95%CI] 3.05[1.71-5.45] and who had knowledge sharing opportunity were more likely to share their knowledge than the others with the odds ratio, AOR[95%CI] 2.89[1.70-4.90]. Conclusion and Recommendation: - From this study most of the respondents were aware of the importance of knowledge sharing but only half of respondents were engaged on active knowledge sharing practice, and the factors that were independent predictors of knowledge sharing were job satisfaction, high level of motivation, extrinsic motivation, use of communication channel, the presence of knowledge sharing opportunity. So stake holders (AAHB, the hospitals) should device a way for strengthen knowledge sharing practice through improving all the hinderers of knowledge sharing.

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Keywords

Knowledge Sharing Practices of Health

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