Practices and Problems of Human Resource Training and Development of Administrative Employees at Addis Ababa University
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Date
2010-06
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Addis Ababa University
Abstract
The main purpose of this study was to assess the practices that have been carried out at
Addis Ababa University in training and development of its administrative employees for
the past jive years, and investigate factors constraining such programs. Descriptive
research method was employed in this research. Questionnaire, interview and documents
analysis were used as data collecting instruments. Data were collected Ji'om j 98
randomly selected permanent administrative employees Ji'om jive campuses (faculties)
and the head office. To get sulJicient data, director of human resource management and
training and developrnent department head were also interviewed. The data gathered
were analyzed using percentages and inferential statistics chi-square and t-test. The
jindings o.f the stu(6' revealed that the university did not give any allention to /raining and
development of its adminis/rative employees. According /0 the jindings of the study, there
were no training need assessment practices at AA U. Besides, the objectives of training
and development were not achieved, the training program was not led by proper
planning, absence of training Clnd development experts, absence uf tJ'{fining and
developmen/ planning, absence of training and development pulicy, less allocation of
training budget, less allention/o training facili ties, absence o{/rained /rainers, were the
major canst mints of /J'{fining and development at AA U. From the j indings revealed, the
study concluded that the proper training and development programs were 170t designed
and implemel1led a/ AA U to deliver proper service for its customers. lJased on these
jindings, the stu(6' recommended that AAU should give allention for training of its
adminis/mtive employees. The trainee selection shuuld be clear alJd tm175jHI/'ent on the
basis of the training need assessment. TJ'{fining need assessmen/ should be practiced to
deliver proper training and development program. 1'he appropriate tmining and
developll1entll1ethod should be selected in line with the necessmy resources. contents and
skills 0/ tminees. The collaborative plan of head olJice and faculties should set budget
allocation for the intended program, evaluation of the training und development
progJ'{fms should be exercised/or the realization of the iutended uhfe"'ives of /mining
and development
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Keywords
Problems of Human Resource Training and Development of Administrative Employees