Effects Of Leadership Behavior On Employees Job Satisfaction In Commercial Bank Of Ethiopia

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Addis Ababa University


The purpose of this study was to assess the effects of leadership behavior on employee job satisfaction in commercial bank of Ethiopia Addis Ababa area based on path goal leadership theory. The study employedexplanatory research design and both quantitative and qualitative research methods employed. Primary and secondary sources of data were used in the study. In addition the study employed a stratified random sampling method to collect data from professional employees of commercial bank of Ethiopia found in branches under the four districts of Addis Ababa and head office. Accordingly, 381 questionnaires were distributed and 355 were obtained & used for further analysis. The collected data was analyzed using SPSS software version 22. In addition, to analyze the collected data descriptive statistics (frequencies, means & standard deviations),and multiple regression analysis were used.The finding of this study indicated that job satisfaction of CBE employees is significantly affected by the four types of leaders behavior(directive, supportive, participative, and achievement oriented) in addition, it was found that directive behavior has a negative effect on job satisfaction of CBE employees while the remain three behaviors (supportive, participative and achievement oriented) had a positive effect on job satisfaction. It is also indicated that currently the most dominant type of behavior is directive leader behavior however the behavior that was found to contribute more to job satisfaction in CBE is achievement oriented leadership.Accordingly the researcher forwarded the following recommendation. the bank should provide training to its leaders on how to communicate with subordinates, the leaders should lead by example in certain situations to provide as a role model for subordinates, the leaders in CBE should show a high degree of confidence in subordinates in some cases & should involve the subordinates in decisions that affect their jobs, The bank should conduct job satisfaction surveys from time to time & take corrective actions on areas that need improvement.



leadership behavior, job satisfaction, commercial bank of Ethiopia