Assessment of Family Satisfaction in Care of Critically Ill Patient and Associated Factor in Intensive Care Unit of governmental Hospital, Addis Ababa ,ETHIOPIA,2015
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2015-06
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Addis Ababa University
Abstract
Background: -Intensive care unit is a consilidated area which needs high quality of care andfollowup of patients with more sphisticated equipments.Assesment of satisfaction is oneindicator to determine quality of care given for the patient.In the ICU patients are not in thecondition to give their opinion about the care given for the patients.In the ICU patients are notin the condition to give their openion about the care;thereforeanassesment of family satisfactionin care of critically ill patient can be important indicator of quality of care in critical care unit.
Objective of this study: - To assess the family satisfaction in care of critically ill patient in ICU ofgovernmental hospitals in Addis Ababa, Ethiopia
Method: - Institutional based cross sectional quantitative study conducted in five hospitals inadult, neonatal and pediatric ICU found in Addis Ababa Ethiopia. The total sample size was 206and allocated to each hospital ICU usng stratified sampling method.After pretest of questionerdata was collected by interviwer administered structered questioner.The data was entered,cleaned and coded to Epi data 3.1 and transferred to SPSS version21.The discriptiveanalysis such as frequency distribution,percentage and measurment of central tendency wasused.Bivariate and Multivariate analysis with alpha=0.05 performed to measureassociation ofsatisfaction by different variables.
Result:- The overall satisfaction of families of patients were 62%.Their satisfaction bysubsacles was, Assurance (52%) , information (41.6%), Proximity (67.3%), Support (71.3%),Comfort (41.6%).Age less than 25 by (AOR,0.218 ,95%CI0.057-0.835) and between 25 to 35by (AOR 0.22,95%CI 0.062-0.797) and education level below grade eight by (AOR3.1395%CI,1.16-8.43) associated with more odds of satisfaction.Families who consider thepatient condition were worsening by (AOR 0.123 95%CI0.114-0.664) and families whodoesnot know the current condition of patients by (AOR 0.123 95% CI 0.04-0.37) associtedwith Low odds of satisfaction.
Conclusion: -The overall family satisfaction in governmental hospital ICUs was 62%. Familymembers were less satisfied on information and comfort.
Recommendation:-health professionals hospital managers and all stake holders in the caregiving system has to consider family centered care and work to improve quality of care in ICU.
Key word: - family satisfaction, intensive care unit
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Family satisfaction Intensive care unit