Assessment of Performance Management Practices In Menelik II Hospital

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Date

2016-05

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Addis Ababa University

Abstract

Performance management systems are always of imperative concern of any organization/institution while managing its human resources by creating a linkage between the overall strategic aims of business with individual and/ team goals. Here comes the reason why organizations are trying to experience it currently. The purpose of this study is to examine the practices and challenges of performance management system in MenelikIIHospital.A combination of qualitative and quantitative researchapproach has been adopted whereby a structured questionnaire was administered by the researcher to a selected population size of 172 of which 158 questionnaires completed , generating a response rate of 91.86% and in-depth interviews with HR Manager and Manager of the hospital are used to support the quantitative data.Findings have shown that the practices of the performance management system do not include intensively all the process of PMS, the output of PMS is mostly used for administrative purpose and lack of senior and line management commitment towards the system is the most potential hindering factor in the implementation of the system in the hospital. The Researcher has also explored various suggestive solutions regarding said factors. Though the research findings are valuable, limitations of the study were usage of only one organization and application of perceptual measurewhich could increase risk of respondent bias. Future studies, in order to avoid these limitations could extend their scope to include range of organizations in the health sector and conduct longitudinal research using objective data. Key Words: Performance Appraisal, PMS, Practices.

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Keywords

Performance Appraisal, PMS, Practices

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