Factors Affecting Information System Security Awareness Among Nib Bank Employees: Knowledge, Attitude, Perception and Training -Based Analysis
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Date
2024-10
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Addis Ababa University
Abstract
Financial institutions are often targeted by cyber-attacks, underscoring the importance of information security awareness among bank employees. This dissertation delves into the reasons
behind the lack of awareness among NIB bank employees, exploring the relationship betweenemployee knowledge, attitudes, perceptions of security threats, and the efficacy of training
initiatives. The researcher adopted a quantitative research methodology, utilizing numerical data collection and analysis to explain the phenomenon of information security awareness within the bank. The study focused on identifying the factors influencing information security awareness, includingemployee knowledge, attitudes, perceptions of threats, and the effectiveness of trainingprograms.Data was gathered through a survey administered to NIB bank employees, enabling theacquisition of quantitative insights into employee knowledge, attitudes, perceptions, and theperceived impact of training efforts. Subsequent analysis centered on examining the correlations between these factors and their contributions to information security awareness.
The primary objectives of the study were to pinpoint the key influencers of information securityawareness, scrutinize the connections between knowledge, attitudes, perceptions, and training
efficacy, and assess the influence of training programs on employee awareness.The research outcomes aimed to offer actionable insights for banks to enhance their information
security awareness initiatives. The results indicated that employees' limited awareness stemmedfrom moderate knowledge levels, negative attitudes, perceptions of threats, and insufficiently
targeted training. By comprehending the factors shaping employee behaviors concerninginformation security, banks could fortify their defenses and safeguard customer and data assets
effectively.
Keywords: Information Security Awareness, Bank Employees, Knowledge, Attitude, Perception,Training