The Relationship of Job Satisfaction Factors to Employee Turnover Intention in National Insurance Company of Ethiopia (NICE)
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Date
2017-06-28
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Addis Ababa University
Abstract
This study empirically examines the relationship between job satisfaction and employees
turnover intention of NICE insurance. The major purpose of this study is to find out the
factors influencing on the high turnover rate of NICE insurance employees. In the current
competitive environment it is very essential to have satisfied, competent and committed
staff for better chance of meeting the overall objectives of the organization. The study used
both primary and secondary source of data. A quantitative research approach of the data
collection method has been used in the study. 134 questionnaires were distributed to the
respondents and 109 completed and usable questionnaires have been returned. Stratified
random sampling technique was used to select the sample size and employees were
selected from each stratum with simple random sampling technique. Data was analyzed
using descriptive statistics, correlation and regression analysis by using spss. The result of
the study point out that there is negative and weak relationships between nature of the job;
co-workers relationship; supervisors satisfaction; and company benefit. The study also find
out that employee pay have significant relationship with turnover intention. Furthermore
other job opportunities also have significant and positive relationship with employee
turnover intention. The study also finds out that job satisfaction factors have 20.9% of
influence on the rate of turnover of the company. So the management of the company
should actively involved on retention of existing employees by making frequent revision of
salary scale of the company and enhancing the benefit scheme of the company. In addition
to this there should be other studies regarding other job satisfaction variables, which was
not included in this research, to identify their influence on turnover intention of the
company.
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Keywords
job satisfaction, turnover intention