The Practice and Challenges of ethio telecolU Enterprise Sales Executives
| dc.contributor.advisor | Dufera, Derbssa(Professor) | |
| dc.contributor.author | Sebsibe, Serkalem | |
| dc.date.accessioned | 2018-07-23T08:20:08Z | |
| dc.date.accessioned | 2023-11-10T12:26:29Z | |
| dc.date.available | 2018-07-23T08:20:08Z | |
| dc.date.available | 2023-11-10T12:26:29Z | |
| dc.date.issued | 2013-06 | |
| dc.description.abstract | The purpose of this paper is to determine the challenges of ethio telecom - enterprise sales executives, product and service sales performance. To identify the challenges through comprehensive answer to the research questions the researcher used mixed research method that going beyond the limitations of a single approach. Subsequently, the researcher developed and distributed three types of questionnaire to 40 sales executives, 75 enterprises - key account customers and five key account departments mangers. In addition, the current year enterprise products and service of sales target and performance report were collected. The findings indicate that, ambitious sales target setting, lack of resources, lack of technical and managers support, and unavailability of incentive and reward system are the main challenges of the sales executives which are hindered to achieve their target. It is recommended that achievable targets should be planned and the current targets needs to be reviewed. Furthermore ethio telecom should provide enough resources and support, provide update and continuous training and achievement based motivation and reward are key issues. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/12345678/9748 | |
| dc.language.iso | en | en_US |
| dc.publisher | Addis Ababa Univerisity | en_US |
| dc.subject | Sales Performance, Sales Executives, Key Account | en_US |
| dc.title | The Practice and Challenges of ethio telecolU Enterprise Sales Executives | en_US |
| dc.type | Thesis | en_US |