Factors Affecting Employee Engagement: The Case of Commercial Bank of Ethiopia
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Date
2020-06
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Addis Ababa University
Abstract
To achieve the objectives of the study, to identify the Factors affecting Employee Engagement, a quantitative research approach was adopted, using validated questionnaires adopted from Sayeed2016 for the independent variables and Utrecht work Employees engagement rating scale. A total of 196 questionnaires were distributed and 185 of them are returned properly filled by the respondents. For the study, the researcher used a stratified random sampling technique to ensure that all parts of the population are represented in the sample in order to increase the accuracy and to decrease the error in the estimation from the target population. To examine these factors, Correlation and a regression model have been applied to estimate the relationship between the independent variables and the dependent variable. The study revealed that the compensation benefit, career advancement and intrinsic motivation have a positive significant effect on employee’s engagement while working environment has a negative significant effect on the employees’ engagement. It also recommended that the bank maintains and enhances the factors affecting employee engagement Positively significant (career development and advancement, compensation and benefits and intrinsic motivation) and improve what is affecting its employees negatively (working environment) on the level of their engagement
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Keywords
Working Environment, Intrinsic Motivation, Employee Engagement