The Role of Digitalization in Higher Educational Institutions: The Case of Addis Ababa University
| dc.contributor.advisor | Demoze Degefa (PhD) | |
| dc.contributor.author | Emebet Hailemichael | |
| dc.date.accessioned | 2025-06-18T08:22:09Z | |
| dc.date.available | 2025-06-18T08:22:09Z | |
| dc.date.issued | 2024-06 | |
| dc.description.abstract | This study aimed to investigate the role of digitalization in HEIs in the case of Addis Ababa University questioning what effect digitalization has on enhancing student service; and to what extent AAU leadership possesses the readiness to embrace change. This research will be significant to AAU since it may provide critical information that could be utilized for policy reform and to make a paradigm shift in its investment in educational technologies and infrastructure. The research design is descriptive, and a pragmatic research approach is applied. Primary data sources were used, and multiple data-gathering instruments specifically close-ended questionnaires and semi-structured interviews were applied. Descriptive statistics were employed for data analysis. AAU has already fully digitalized the student service. This ensured the digital accessibility of the service through the online student portal. However, the accessibility and inclusiveness of the online portal to meet the needs of specially-abled students is under question mark. Leadership digital readiness can be explained as strategic level requirements i.e., predefining educational goals with digitalization; integrating ICT plan with institutional strategic plan; preparing institutional e-learning policy and guidelines; establishing e-learning partnership with different stakeholders like Arizona State University and China; designing digital literacy improvement program and engaging educators; financing digitalization through internal and external sources; building state of the art and installing LMS and fully digitalizing student service which is appreciated. Resistance to change will be a great challenge in digitalizing education. Therefore, assessing the digital behavior of educators, students, and support service experts and taking necessary development measures is mandatory. Keywords: digitalization, higher education institutions, e-learning, digital literacy, educational technologies | |
| dc.identifier.uri | https://etd.aau.edu.et/handle/123456789/5591 | |
| dc.language.iso | en | |
| dc.publisher | Addis Ababa University | |
| dc.subject | digitalization | |
| dc.subject | higher education institutions | |
| dc.subject | e-learning | |
| dc.subject | digital literacy | |
| dc.subject | educational technologies | |
| dc.title | The Role of Digitalization in Higher Educational Institutions: The Case of Addis Ababa University | |
| dc.type | Thesis |