The role of Enterprise Resource Planning System on Organizational Learning: The case of Bunna Bank sc
| dc.contributor.advisor | Mahir Jibril (PhD) | |
| dc.contributor.author | Deborah Mathios | |
| dc.date.accessioned | 2026-03-03T05:06:40Z | |
| dc.date.available | 2026-03-03T05:06:40Z | |
| dc.date.issued | 2025-09 | |
| dc.description.abstract | Enterprise Resource Planning (ERP) systems have emerged as vital instruments for enhancing operational efficiency and integrating various business functions within contemporary organizations. Nevertheless, their impact on organizational learning is still not thoroughly examined, especially in developing nations. This study investigated the function of ERP systems in promoting organizational learning at Buna Bank, a prominent private commercial bank in Ethiopia. The research concentrated on four primary aspects of learning: knowledge acquisition, knowledge sharing, decision-making, and adaptability. A descriptive and explanatory research design was utilized, gathering data from 350 employees through structured questionnaires. The analysis was performed using SPSS, applying descriptive statistics, reliability testing, correlation, and regression analysis to evaluate the relationship between ERP usage and organizational learning outcomes. The results indicated that the implementation of ERP significantly facilitated knowledge sharing, aided informed decision-making, and enhanced organizational adaptability. However, obstacles such as insufficient training, system complexity, and inconsistent usage across departments hindered its full potential. The study concludes that while ERP systems provide a robust foundation for organizational learning, their effectiveness relies on user engagement, continuous training, and strategic alignment. This research enhances both theoretical and practical insights into the role of ERP in learning processes and provides recommendations for optimizing ERP utilization in the banking sector of Ethiopia and similar environments | |
| dc.identifier.uri | https://etd.aau.edu.et/handle/123456789/7733 | |
| dc.language.iso | en_US | |
| dc.publisher | Addis Ababa University | |
| dc.subject | Bunna bank | |
| dc.subject | Decision making | |
| dc.subject | DLOQ | |
| dc.subject | ERP | |
| dc.subject | Knowledge sharing | |
| dc.subject | Organizational learning | |
| dc.subject | Organizational adaptability | |
| dc.title | The role of Enterprise Resource Planning System on Organizational Learning: The case of Bunna Bank sc | |
| dc.type | Thesis |