Assessment of Electronic Based Performance Appraisal System and Employee Performance Relationship: The case of Bank of Abyssinia East Addis Ababa District
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Date
2022-06
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Addis Ababa University
Abstract
Performance appraisal works towards the improvement of the overall organizational performance by measuring the performances of teams and individuals for ensuring the achievement of the overall organizational ambitions and goals. In order to maximize the benefit of performance appraisal, it needs to be supported by technology. Therefore, this paper assessed the relationship between electronic based performance appraisals and employee performance in the case on Bank of Abyssinia East Addis Ababa District. In order to address this objective, both qualitative and quantitative research approaches were used, and primary and secondary data were gathered comprehensively. The collected data were analyzed by using the descriptive statistics data analysis techniques. Through such rigorous endeavors, the results of the study revealed that in Bank of Abyssinia the performance appraisal was conducted periodically and the transformation from manual based to electronic based performance appraisal contributed to improve the performance of employees by reducing subjectivity and biasness as well as the availability of the performance appraisal results on performance evaluation system at any time. However, the performance appraisal results were not strongly linked with benefit packages and promotion of individual performers and there is also some knowledge gap on the use of performance evaluation system. As a result, the researcher recommends the BOA to give training on the use of performance evaluation system and to link benefit packages and promotional activities with the individual performance appraisal results in order to maximize the benefit of performance appraisal result.
Key words; BOA, performance evaluation system and performance appraisal