The Effect of Reward Management on Employee Job Satisfaction: A Case Study of Mercy Corps Ethiopia”
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Date
2026-10-03
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Addis Ababa University
Abstract
This study examined the effect of rewards management practice on employee job satisfaction at Mercy Corps Ethiopia. Using a quantitative cross-sectional survey, data were collected from 164
employees through a structured questionary and analyzed using SPSS version28.mainly focused on the function of financial and non-financial rewards in affecting employee feeling towards their job. The results showed strong positive links between reward practices and job satisfaction. Financial rewards strongly related to satisfaction (r=.771, p<.001); non-financial rewards were
also found to relate strongly to employee satisfaction (r=.755, p<.001) together explain the employee satisfaction variation of 67.6%. Financials had a slightly stronger predictive power (β
= .476), while non-financial rewards particularly meaning work, recognition, and autonomy also contribute significant (β = .416). employees valued the sense of purpose in their humanitarian
roles but expressed concerns about promotion-linked salary increase, career development, and consistent recognition. The study concludes that a balanced total reward approach combining fair
compensation with strong intrinsic motivators is essential for improving satisfaction commitment and retention in humanitarian organizations.
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Keywords
Reward management, financial rewards, non-financial rewards, job satisfaction, total rewards, humanitarian organizations, Mercy Corps Ethiopia