The Psychosocial Adjustment Problems of Government Employees where Business Process Reengineering (BPR) is recently implemented: the Case of Selected Employees from Ambo District, West Showa Zone, Oromia

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Addis Ababa University


The purpose of this research inquiry was to study the psychosocial adjustment problems of the government employees after the implementation of the Business Process Reengineering (BPR). More specifically it is intended to comparatively analyze the psychosocial adjustment differences among the promoted, Demoted, and employees with no significant Change as a result of the implementation of the change. 197 research participants were randomly selected from 400 government employees from the district of Ambo, Regional state of Oromia. The employees' work related Self-esteem, Level of Depression, and work-related social behaviors (Sociability) were studied using Rosenberg's Self-esteem Scale, Beck's Depression Inventory, and the merged scale of Loneliness in the Work Places and Watson and Friend's Social Avoidance and Distress Scales. The results were analyzed using SPSS version 15 and different descriptive statistics and Multivariate Analysis of VAriance were employed. The findings indicate that there are group differences in the psychosocial adjustment of government employees after the implementation of the BPR. From all the three groups stated above, the demoted employees are relatively more adjusted than the two groups. Age, gender, and family size were also found to differently affect the employees' psychosocial adjustment. Hence, it is recommended that any intended intervention for the employees should take place by taking the above differences into considerations.



Problems of Government, Employees where Business Process