Determinants of Knowledge Management Performance : The Case of Industry Parks

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Date

2021-01

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Publisher

Addis Ababa University

Abstract

The study aims to identify the determinant affecting knowledge management performance in industrial parks. Both probability and non-probability sampling techniques were used to select Industry Parks, managers and employees in it. The data collection instruments for this study were both questionnaires and interview. Data collection instruments were developed based on the literature review and previously used standard questionnaires for both structured and unstructured type questions. A total number of 70 items having likert scale and 9 general type choice questions and 5 interview questions were used. Respondents were selected based on simple random sampling and purposive sampling techniques and the sample size determination formula was used to determine its numbers. Data was gathered through structured questionnaires from the 279 employees. in order to get the finding both quantitative and qualitative analysis were used. The findings of the descriptive and inferential analysis revealed that information technology, leadership support, organizational culture and knowledge process were the main determinants of knowledge management performance. Knowledge management performance is at the initiate stage of maturity and there is a wide gap in implementing knowledge management activities. Thus, this study recommends that the factories and the government should work on creating awareness on the importance of knowledge management and the major findings in order to improve the knowledge management contribution for the parks effectiveness and efficiency.

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Keywords

knowledge management, knowledge management Performance, industry parks

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