Relationship between Training and Development and Bank performance: The Case of Commercial Bank of Ethiopia, Bishoftu Town
No Thumbnail Available
Date
2018-10-16
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Addis Ababa University
Abstract
This study tried to assess relationship between training and development and bank performance: The
case of Commercial Bank of Ethiopia, Bishoftu area in six branches. The main objective of training
and development is to improve employee knowledge and the skills for their better performance and
organizational performance. The researcher has been used questionnaire and semi-structured
interview for non-managers and manager of the bank to get information for this research. Simple
random sampling technique was used and the number of participants’ was 132 respondents for the
self-administered questionnaires and for the face to face interview that made with managers. The
researcher used descriptive analysis with the help of frequency tables and percentages to analyze the
data. The major finding reveals that training and development need assessment was not
participatory, not offering training opportunities based on training need assessment, TD not
continuous process, lack of planning in advance, absence of trainees’ evaluation practice at different
phases, lack of attentions by leaders and lack of collecting feedback, suitable training facility, The
findings on the relationship between training and development and bank performance are generally
significant and belief of top level management on the importance of TD to organizational
performance. The correlation analysis result shows that the relationship between dependent and
independent variables are positively and significantly correlated. The recommendations made for
addressing issues were, conduct periodic training needs assessment, the CBE should conduct
effective training and development evaluation, participate trainees in all the training and
development process, provide continuous training opportunities, see all employees equally, and
improve the capacity of trainees in all the training and development process
Description
Keywords
Training, development, commercial bank of Ethiopia