Assessment of Job Satisfaction of Outsourced Employees, the Case of United Nations Agencies in Gambella Town
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Date
2020-06
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Addis Ababa University
Abstract
The study is aimed at assessing the job satisfaction of outsourced employees with the United Nations Agencies operating in Gambella town. Further, the study has an overall objective of assessing the job satisfaction of outsourced employees in the United Nations Agencies operating in Gambella town. Specifically, the study has a purpose of assessing if salary and other benefit package employees receiving have impact on their job satisfaction. The study is designed to be Descriptive survey In connection with the methodology of the study, this study is a descriptive study that used both quantitative and qualitative mechanisms in collecting the required data and a stratified random sampling technique was used to collect data. As a population of the study, all outsourced employees working for the agencies in Gambella town were from whom the representative sample was selected. The most important broad pillars behind the absence or presence of job satisfaction of employees that include monetary benefits, non-financial benefits, working conditions, nature of the work, opportunity for growth and development and the leadership styles practiced were scrutinized. The findings of the research proved that there is a critical issue that must be addressed in respect of job satisfaction of the outsourced employees working in those organizations. This argument was proved, according to the research, that the main contributing factors that cause job satisfaction were found to be either missing or very low if present. It is also believed that the same holds true for virtually all outsourced employees in Ethiopia if we project this out. In order to tackle this, organizations should do their best to ensure that there is fair compensation for outsourced employees, provide them with a reasonable benefit packages, ensure their job security, value the contribution made by the outsourced employees to the organization, create a trustful relationship between employees and supervisors and open up opportunities for growth and career advancement. The issue of job satisfaction of outsourced employees should be of great interest for organizations, managers and human resource practitioners in the effort to stablish effective human resource systems. It is also a worth venturing area of research for other similar researchers in digging out and discover more about the issue and enlighten the public and all the concerned
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Keywords
Outsourcing, Job Satisfaction, United Nations