Assessment of Online Collaboration Tools (Octs) For Enhanced Knowledge Management at Economic Commission for Africa (ECA)
| dc.contributor.advisor | Teklegiorgis Assefa (Associate Professor) | |
| dc.contributor.author | Abiy Shimelis | |
| dc.date.accessioned | 2023-12-06T07:47:25Z | |
| dc.date.available | 2023-12-06T07:47:25Z | |
| dc.date.issued | 2023-06 | |
| dc.description.abstract | In today’s digitizing world, technology is rapidly transforming how leaders shape their organization’s agility and maintain its competitive edge. This is exceptionally true for organizations that heavily depend on knowledge production as their main value proposition. The application of Online Collaborative Tools (OCTs) by organizations is one out of many technostructural interventions leaders implement to enhance organizational performance. The study explores the Economic Commission for Africa (ECA)’s Technology and Innovation Section and how the team leverages technology, particularly MS SharePoint, to align with their organization’s strategic goals in knowledge management. A total of 84 target respondents participated in a quantitative survey to indicate significant relationships between specific knowledge management practices and the utilization of online collaboration tools. Based on the results, the findings suggest that fostering a culture of effective usage of online collaboration tools like MS SharePoint, and ensuring engagement across all employee levels, especially general staff, can contribute to achieving organizational leadership goals and enhancing knowledge management practices at ECA. Overall, the study corroborates the theoretical understanding that when knowledge is valued, shared, and effectively utilized through appropriate technological tools, it will most likely yield in good knowledge management. The findings and discussions derived from this study contribute to understanding the effectiveness of MS SharePoint in facilitating knowledge management towards ECA’s organizational strategic goals | |
| dc.identifier.uri | http://etd.aau.edu.et/handle/123456789/291 | |
| dc.language.iso | en_US | |
| dc.publisher | Addis Ababa University | |
| dc.title | Assessment of Online Collaboration Tools (Octs) For Enhanced Knowledge Management at Economic Commission for Africa (ECA) | |
| dc.type | Thesis |