A Comparative Study on Job Satisfaction of Academic and Administrative Staffs of Adama Science and Technology University
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Date
2015-05
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Addis Ababa University
Abstract
The purpose of this thesis is to compare the levels of job satisfaction between academic
and administrative staffs of Adama Science and Technology University by testing the
variables including the work itself, compensation, promotion, working condition, and
supervision on job satisfaction. It is a cross case study of two groups of employees of
ASTU which are academic and administrative employees. The study used a survey data
collection method with sample size of (N=1180), 130 respondents from academic staffs
and 160 respondents from administrative staffs based on stratified random sampling
method. A quantitative methodology of descriptive type was utilized to analyze the data,
and Minnesota Satisfaction Questionnaire were used as measuring instrument. The data
gathered from the respondents were analyzed by using frequency, percentage, cross
tabulation, mean and standard deviation. The result of descriptive statistics shows that
both groups of employees are not satisfied in work itself, compensation, and working
condition and are recommended to improve this area. But the academic staffs are
satisfied with promotion and supervision than the administrative staffs. The chi square
test result shows that the p-value of ‘the praise they get for doing good job’ is 0.061.
Hence null hypothesis is accepted and conclude there is no significance difference
between levels of satisfaction in administrative staffs on the praise they get for doing
good. However the p - values of the way university policies are put into practice is 0.210
which is greater than 0.05. Hence null hypothesis is accepted and conclude there is no
significance difference between levels of satisfaction of academic staffs on the way
university policies are put into practice. Based on the data gathered during investigation,
the researcher recommend that ASTU should provide purposive short term trainings to
both groups, allow to participate in decision making process and facilitate employees
transfer for academic staffs to other public higher educational institution in
collaborating to other public universities. Since the study setting comprised two groups
of employees in a single institution, future study could include more similar institution
including private institution and other additional variables like work group relationship
accordingly the study can be generalized widely
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Keywords
satisfaction, promotion, working condition