Designing an Integrated Licensing and Inspection Information System: The Case of Oromia Regional Health Bureau

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Date

2014-11-04

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Addis Ababa University

Abstract

Professional licensing and facility inspection and licensing is one of the primary processes that enables and ensures quality health product and service provision mechanism in order to promote public health services. Oromia Regional Health Bureau renders these functions in its inspection and licensing sub-process under the core process called health and health related services and products quality regulation. Though the professional licensing alone is recently automated as part of human resource information system it is neither integrated to the inspection service nor covers all aspects of licensing like facility licensure. The research project endeavoured to design and integrate those functions to pave the way for the implementation so as to achieve efficient and flexible information system that offers the customers and the staff better satisfaction. A phased development, Rapid Application Development (RAD) methodology of object-oriented approach applied to the study of the design system. Interview and document analysis were used as a main tool to capture the business system requirement along with observation. Unified Modeling Language (UML) development techniques applied in the process of requirements capture, model organization business system analysis and design. ArgoUML and Visio Software were employed in analysis and design models diagramming. Data captured and guideline and standard documents referred were illustrated using activity diagram, use case diagrams, use case descriptions, sequence diagrams, state chart diagram, deployment diagram in the analysis and design models as appropriate to model analysis and design of the system under study. Evaluation and feedback were taken for consensus between the users and the designer. The researcher recommends the implementation of the design by the regional health bureau or any concerned body including health related facility inspection and licensing that was not included under current design to realize the benefit of the Information Communication Technology in the inspection and licensing section.

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Keywords

Designing an Integrated Licensing;Oromia Regional Health Bureau

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