Effectiveness of Performance Management System in Nib Insurance Company (NIC)
| dc.contributor.advisor | Mekonnen, Worku (PhD) | |
| dc.contributor.author | Teklewold, Thitina | |
| dc.date.accessioned | 2018-07-23T11:35:32Z | |
| dc.date.accessioned | 2023-11-04T13:54:21Z | |
| dc.date.available | 2018-07-23T11:35:32Z | |
| dc.date.available | 2023-11-04T13:54:21Z | |
| dc.date.issued | 2016-06 | |
| dc.description.abstract | Performance management encompasses the entire process of improving and sustaining human performance throughout an organization. Collectively, the performance of individuals determines that of teams, departments and ultimately the entire enterprise. Thus, the objective of the study was to assess the Effectiveness of Performance Management System of NIC with the major themes of the study being the performance management process and use/purpose of the system. The study employed descriptive methodology and used both qualitative and quantitative research methods. Percentages and frequencies were used to analyze the data and interpretations were made on them. Out of the target population (285), the sample size was determined by using a standard size determination table. On that basis, 80 questionnaires were distributed to the head office and all branches located in Addis Ababa. Accordingly, the findings indicated that the performance management practice is implemented with some gaps like: lack of adequate knowledge of employees on PMS, weak feedback and coaching practice, lack of adequate training and development and lack of ownership of the system by line managers. In addition, challenges like absence of training and development caused by lack of budget, subjective decision of evaluators, inappropriate employee perception towards the system and inadequate commitment from the Human Resource department and the management was pointed out. Raising staff awareness on Performance Management System(PMS) and its practices, monitoring of the Performance Management activities and focusing on employee development are the recommended actions to the organization. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/123456789/9801 | |
| dc.language.iso | en | en_US |
| dc.publisher | Addis Ababa University | en_US |
| dc.subject | Human Resource | en_US |
| dc.title | Effectiveness of Performance Management System in Nib Insurance Company (NIC) | en_US |
| dc.type | Thesis | en_US |