The Effect of Leadership emotional intellegence on employee Job Satisfaction: A case Study of Habesha Breweries
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Date
2025-10
Authors
Rozi Yassin
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Publisher
Addis Ababa University
Abstract
This study explored the effect of leaderships emotional intelligence on employee job satisfaction at Habesha breweries focusing on the head office which is in Addis Ababa, Ethiopia. It used the mixed model of emotional intelligence by Goleman, leveraging its five main components which are Self-awareness, Self-regulation, empathy, motivation and social skills as well as Herzbergs two factor theory, components in relation to leadership supervision, recognition, communication, and interpersonal relationships. With the aim of understanding how each component of emotional intelligence of leadership affected the employees’ job satisfaction.
A census method was utilized to gather quantitative data from the 104 employees through a questioner out of which 89 were returned and filed. The components for emotional intelligence were developed from literature aligning with Goleman’s perspective of emotional intelligence, whereas job satisfaction was measured by the well-validated Spector's Job Satisfaction Survey (JSS). Further qualitative insights were provided by semi-structured interviews with five senior directors from core departments. These interviews were then analyzed thematically to complement and enrich the quantitative data. IBM SPSS Statistics (version 23) was used for descriptive and correlation statistics, as well as multiple linear regression analysis. The findings showed there was significant positive regression effects on four of the components, which are motivation, empathy Self-awareness and social skills on employee job satisfaction, on the other hand self-regulation had a low score on the regression model in employee job satisfaction. Based on the findings, the study provides recommendations on leadership developments programs that focus on motivation, empathy, self-awareness and social skills while calling for further research for the Ethiopian brewery industry.
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Keywords
Emotional Intelligence, Job Satisfaction, Leadership, Motivation, Empathy, Social Skills, Goleman, Spector’s JSS, Habesha Breweries