Factors Affecting organizational Commitment of Employees: The Case of Korea Hospital In Addis Ababa

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Date

2025-08

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Publisher

Addis Ababa University

Abstract

When it comes to maintaining employee retention, job happiness, and overall service quality within healthcare institutions, employee commitment is an essential component that must be present. Located in Addis Ababa, Ethiopia, Korea Hospital is the subject of this study, which explores the primary elements that influence staff commitment. Reward and appreciation, length of working hours, job level, job autonomy, and leadership behavior are the five primary independent factors that are the subject of this research. The research was conducted using a mixed-method approach, with quantitative data being gathered through structured questionnaires from a sample of 230 employees selected through stratified random sampling, and qualitative insights being gathered through interviews. SPSS software was utilized in order to carry out the analysis of the data, which included the utilization of descriptive statistics, correlation, and multiple regression analysis. According to the findings, each of the five characteristics has a substantial impact on the level of commitment shown by employees. Notably, the duration of working hours and job autonomy demonstrated the biggest positive influence, with beta values of 0.599 and 0.402 respectively. On the other hand, job level demonstrated a considerable negative impact (-0.777), indicating that there is a need to resolve unhappiness associated to hierarchy. A significant explanatory power was demonstrated by the model, as evidenced by a R value of 0.85 and an R2 value of 0.73. These numbers show that the variables in the model explain 73% of the differences in employee commitment. The report ends with a number of suggestions for hospital management, such as improving reward systems, making work schedules more flexible, encouraging fair opportunities for advancement, and improving leadership skills. To get people to be more committed and to improve the results of healthcare services supplied by private organizations, these improvements need to be put into place.

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Keywords

Employee Commitment, Private Hospital, Reward and Appreciation, Job Autonomy, Leadership Behavior, Length of Working Hours, Job Level

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