The Impact Of Training On Employee Performance In Commercial Bank Of Ethiopia
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Date
2017-06-07
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Addis Ababa University
Abstract
The success of any organization in this ever changing volatile world depends on the quality and capability of its human recourses. This is especially true in the service oriented industry like banks. Training helps a great deal in the acquisition of new technical knowledge and updated skills in the different aspects of banking so as to provide quality service to the banks customers. The main objective of training is to improve the performance of both individual and the organization. The purpose of this study was to investigate the impact of training on employee performance in Commercial Bank of Ethiopia, North Addis Ababa District as a case study. The study used both primary and secondary sources of data. A quantitative research approach was used and Questionnaires was distributed to 235 randomly selected employees. Stratify sampling method was used and employees were selected from each strata with a random sampling technique. The data was analyzed using explanatory research method and data was analyzed using inferential statistics and Pearson correlation. The Pearson correlation analysis result indicates all relationship between training and employee performance were positively and significantly correlated shows they have high association. Based on the findings of the study, it is recommended that the bank has to keep constant review of its training practices to identify its effectiveness on its employee’s performance regularly
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Keywords
performance, Training