Assessment of Training Practice In The Public Banks of Ethiopia
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Date
2015-06
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Addis Ababa University
Abstract
Training helped people to learn how to be more effective at work by modifying knowledge, skills or attitudes through learning experience to achieve effective performance. In particular, this study examined to assess the training practice in the public banks of Ethiopia. This study used questionnaire, interviews and document review as instrument of data collection. Stratified random sampling method was used to select samples from the target population (clerical and managerial employees who are working in Addis Ababa). The study employed quantitative survey research design to gather data from a total of 293 employees of the public banks. Semi structured interview was also scheduled to gather the qualitative information from the team leaders of learning and development department of the three public banks to find out the management view on the training practice of the banks. In order to assess the existing training practice of the public banks of Ethiopia, the study emphasized on the four process of training. These are training needs assessment (TNA), training design (TD), training delivery method (TDY) and training evaluation (TE). And all of them were checked individually on the analysis. After the required data are collected descriptive (i.e. frequency, percentage and mean) analysis were used to analyze the data using SPSS version 20. The results of this study revealed that each of the training processes of the public banks are not conducted properly. Moreover, the overall training practice of the public banks of Ethiopia, are not effective as they should be. And this is due to the gaps that are seen in each training process and these in return decrease the effectiveness of the training program of the public banks. Furthermore, it provided practical suggestions to overcome the problems that were seen in the training process of the public banks of Ethiopia. In order to have an effective training practice the public banks should have to conduct each and every process properly. The existence of training programs in place by itself doesn’t assure the effectiveness of the training program unless it is supported by systematic training process. Therefore, since each processes are interrelated they need to be conducted with due care and on- time delivery of the training should also be given the necessary attention to have an effective training practice in place and in order for it to make impact on employee performance improvement
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Training, effective performance, training practice