Assessment of Change Management Practice; the Case of Ethiopian Electric Power (Eep)
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Date
2023-06
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Addis Ababa University
Abstract
Change is inevitable in an individual life let alone in an organization. And a well-managed change practice can go longer distance and higher places. The study was aimed to assess change management practices in the case of Ethiopian Electric Power (EEP), as there are numerous factors influencing it, both internal and external. We cannot, of course, control an external issue, but we can manage how internal causes of change affect practice. Even so, various elements are influencing it, which the research addressed. In this study, the research described leadership, communication, resistance to change, and organizational culture along with the implementation of the two change models (ADKAR & Kotter’s 8 step model) the organization is currently using. This survey was conducted at the organization's headquarter in Addis Ababa, with key respondents, managers, and professional employees recruited. With the research aims and research questions in mind, the quantitative research approach and descriptive research design were used. A standardized questionnaire was designed and dispatched to a sample of 200 targeted employees and managers from a total population of 1210, and various departments to collect quantitative data. The quantitative data were analyzed using descriptive statistics. According to the descriptive statistics data, the mean score of change management concerns such as leadership, communication, resistance to change, and organizational culture leaned towards agreement. Even yet, there are still gaps to be filled, and the researcher recommended that the organization combat the remaining bottlenecks identified in this study in order to accomplish the planned goal. According to the study, leaders should be chosen because their primary duty is to bring about significant change that is aligned with the goal. Another requirement is careful monitoring of the entire change process to accurately measure and analyze its impact and success in order to fill the gap. Furthermore, on the basis of the research findings proper recommendations with suggestions for further studies have been passed on