Identification of Key Success Factors and Kaizen Implementation for Sustainable Development
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Date
2018-10
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Publisher
AAU
Abstract
Kaizen means continuous improvement involving everyone from top management to shop floor
workers. Kaizen originated in Japan to be applied in the improvement of productivity, quality,
efficiency, and it is also the overriding concepts behind good management and problem solving tool.
The Government of Ethiopia introduced Kaizen as one of the change tools. The purpose of this thesis
focused on identifying critical success factors for sustainable first phase Kaizen implementation in
Addis Ababa manufacturing companies. The study design is descriptive research. Both qualitative
and quantitative data were used on six sample factories. In order to achieve the objectives of the
research, case study methodology were utilized. This thesis presents the results of a survey with final
eight key success factors for kaizen implementation and four key success factors for kaizen
sustainability. The questionnaire was applied to 128 employees in five sample factories and 40
formal and informal interviews for case factory. The data collected were analyzed using Microsoft
office Excel and IBM SPSS Statistics version 23 software. Based on literature review and collected
data‟s analyzed, this study proposed and developed a conceptual framework for improving kaizen
implementation practice and enhancing sustainability of the implementation. It has expressed as
representative evidence the existing key success factors of kaizen sustainability in Ethiopia
companies.
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Keywords
kaizen, sustainability, continuous improvement, challenge