Occupational Standard For Ict Technicians Versus Requirment of . The Labor Market In Selected Ten Governmentipriv Ate Organizations

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Addis Ababauniversity


The labor market requirement versus Occupational Standard for leT Technicians I I Thi thesis addres es what skills and knowledge the labor market requires from ICT technicians who graduate from Technical and vocational education & training institutes and colleges. It also analyses the occupational standard for ICT technicians and finds out the gap between the labor market demand and I the 0 for 1 T technicians. The major objective of this study is to investigate the degree of responsiveness of the 0 for ICT technicians to needs of employers. I. The research approach employed in this study is the qualitative research approach. The research design employed in this research is multiple-case studies. Selection of research settings and sources of data was mainly based on purposive sampling technique. J 0 organizations were chosen by purposive sampling. J 7 I lCT technicians were involved in this study from the selected J 0 organizations. The data collection methods included open-ended questionnaires, interview and document analysis. Sources of data were human resource officers of J 0 organizations, lCT technicians in the organizations, I industry represenlatives who involved in the development of the as for lCT technicians, representative ft·01n MOE and representative from GTZ Representative from MOE and representative from GTZ were chosen based on their availability. Two industry representatives, who participated in the development of I the Os, were selected purposively for the interview. The data obtained were qualitatively analyzed. The analysis methods used in this research were withincase analysis, cross-case analysis and OS gap analysis. I The major findings of the study were the following: • No adequate market information was gathered before developing the occupational standard for I I lCT technicians. • Almost all the industry representatives who involved in the development of the occupational standard were not ICT technicians. • There is mismatch between the skills and knowledge that are listed in the occupational standard and the skills and knowledge that the labor market seeks from ICT technicians. • The occupational standard for ICT technicians was found to be insuffiCiently responSive to changing employers ' needs as well as the existing employers' need. It is very important to gather suffiCient market information to develop OS that is sufficiently responsive to current and future skills needs of employers. Using only one method to gather labor market information is not sufficient. As the OS was found to respond to the labor market demand insufficiently, the researcher recommends that the OS should be revised before it is implemented at I nationalleve!. Finally, it is recommended that further needs analysis is needed to develop OS that fully responds to the present and future demands of employers



Selected Ten Governmentipriv Ate Organizations