An Evaluation of Counseling Services in VCT Centers in GO and NGO at Dira Dawa Town A Thesis Submitted to the school of Graduate Studies Addis Ababa University
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Date
2006-06
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Addis Ababa University
Abstract
HIV voluntary counseling and Testing (VCT) is becoming the based for HIV
prevention, control and care p rogrammes . Although, it is crucial for all AIDS
projects, very little work has been done to e valuate the quality of VCT services
especially by professional counselor. An e valuation of VCT services in Dire Dawa
Town was conducted to assess client and counselor situation/satisfaction, the
quality of the services and to identify major problems encountered in providing
the services. A cross sectional survey was camed out using tools adapted from
UNAIDS 2000a and literatures, consisting of questionnaire, semi structured
interviews and observations we re made on 2 VCT centers. Half of the clients and
counselors of the study have positive attitude towards counseling. All counselors
were not self motivated to be a counselor; training for counselors is not adequate
and standardized. There is no professional counselor at all. There is no adequate
space for privacy and waiting area. In GO VCT center, there is no waiting area at
all. Major problems in the VCT centers are work load, on counselors, lack of
exp erience, lacle of adequate training, lack of incen tives of additional work
particularly in GO VCT centers, lack of adequate waiting area, limited number of
veT cente rs (only two), Lack of adequate waiting area and conducive office, etc.
These and other problems led to inefficient counseling services. The study
identified areas where adequate the standardized trainings needs for counselors
and suggested ways of improving the services. Moreove r, the outcome of this
study also suggest that increased awareness raising and access for VCT,
focusing the positive consequences of VCT as well as offering high quality VCT
services for beneficiaries. If we keep the quality of the counseling services, the
number of clients may be increased . And has great contribution to reduce the
prevalence rate of HIV.
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Evaluation of Counseling Services