The effects of workforce diversity on Employees’ Job performance in Ethiopian Airlines Group
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Date
2025-09
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Addis Ababa University
Abstract
The main purpose of this study is to investigate the relationship between workforce diversity (including gender, ethnicity, and religion) with individual employee performance at Ethiopian
Airlines Group, MRO Division. I have selected only these three variables from many work force diversity variables since they are the most determinant ones on employee performance to the
researcher assumptions. To meet its purpose, primary data was collected from 308 randomly (simple random sampling) selected employees working at Ethiopian Airlines Group, MRO
Division, through closed ended questionnaire. The study used both descriptive and explanatory research designs. Descriptive design was used to describe the collected data by using descriptive
statistics techniques. The explanatory design was set to test cause and effect relationship between workforce diversity and Employee performance. The data was analyzed through quantitative
approach of descriptive statics (frequencies, percentages, number. maximum, minimum, mean and standard deviation) and inferential statistics such as linear regression to determine the association between the effect of work force diversity and employee job performance.The finding of this study can be concluded that the performance of employees working in
Ethiopian Airlines is influenced significantly by their gender, ethnic and religious diversity. It isrecommended that the organization needs to do more in diversifying the workforce in terms of
gender, ethnicity, and religion to acquire lots of skill, knowledge and attitude and to increaseemployees’ job performance.
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Keywords
Workforce diversity, Job performance, Ethiopian Airlines Group.