Maternal satisfaction and associated factors with neonatal care admitted in intensive care unit among mothers in selected governmental hospitals of Addis Ababa,Ethiopia,2019/20.

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Date

2020-01

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Addis Abeba University

Abstract

Background: - The newborn period (neonate) is defined as beginning at birth and lasting through the 28th day. Following birth Neonatal intensive care units (NICUs) are those units that are specifically designed for premature and very ill newborns with different diagnoses.Maternal satisfaction is a vital indicator of the quality of care. For neonates, this depends on the viewpoint of the mother.Mothers’ dissatisfaction with care provided to their neonates in Neonatal intensive care unit has resulted in failure of treatment plans, increased neonatal readmissions, increased anxiety among mothers and lack of confidence in health systems Objective: - Theobjective of this study was to assessmaternal satisfaction and associated factors with careneonatal care admitted in NICU among mothers in selected governmental hospitals, Addis Ababa, Ethiopia, 2019/20GC. Methodology: - An institutional-based cross-sectional study was conducted from April to 2020GC to June 2020 GC among mothers of the hospitalized neonate in a selected government hospital. A systematic sampling method was used. Data werecollected using an interviewer-administered structured questionnaire, and 299 mothers participated. The collected data were entered and cleaned using Epi data versions 3.1 and then it was exported & analyzed using Statistical Package for Social Science (SPSS) version 25.To determine the association between nominal variables such as socio-demographic variables and level of satisfaction bivariate and multiple logistic regressions were computed. Result: The overall proportion of maternal satisfaction was found to be 42.8%. Mothers who’re live in Addis Ababa were more likely to be satisfied than outside Addis Ababa [AOR=1.962(1.092-3.526)]. Those who had an monthly income between1001-5000 birr per month were 4.937 times satisfied than those having above 10,000 birr [4.937(1.43916.936).Amongmothers attended primary school (1-8) were more likely to be satisfied than those who had a degree and above [AOR=2.904(1.008-8.362). Conclusion and recommendations:Among 286mothers 42.8% were satisfied. The regression analysis shows that residence,educational status, and monthly incomewere determinant factors of maternal satisfaction. As a recommendation, health Care providers should identify the physical, psychological, and social aspects of problems and provide care based on their needs.

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Keywords

Satisfaction, neonatal care, maternal

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