The effect of human resource information system (hris) implementation on employee performance. The case of dashen bank s.c.
| dc.contributor.advisor | Dr. Solomon Markos | |
| dc.contributor.author | Jemal Kassaw | |
| dc.date.accessioned | 2026-11-06T04:55:11Z | |
| dc.date.available | 2026-11-06T04:55:11Z | |
| dc.date.issued | 2026-10-03 | |
| dc.description.abstract | Human Resource Information Systems (HRIS) are increasingly used to improve organizational efficiency and employee performance by automating human resource functions. Despite growing HRIS adoption in Ethiopian banks, limited empirical evidence exists regarding its effect on employee performance, particularly at Dashen Bank S.C. Therefore, this study examined the effect of HRIS implementation on employee performance at Dashen Bank S.C. The study assessed six HRIS dimensions: system quality, information quality, service quality, strategic alignment, decision support and analytics, and governance and security. A descriptive and explanatory research design with a concurrent mixed method approach was employed. Data were collected through structured questionnaires and semi structured interviews. A census survey of 107 employees in HR related departments was conducted, and 99 valid responses were analyzed. Quantitative data were analyzed using descriptive statistics, correlation, and multiple regression analyses, while qualitative data were analyzed thematically. The findings showed positive employee perceptions of HRIS implementation across all dimensions. Correlation results indicated positive associations between all HRIS dimensions and employee performance. Regression analysis revealed that system quality, information quality, decision support and analytics, and governance and security significantly and positively affected employee performance, whereas service quality and strategic alignment were not statistically significant. Interview results further indicated that HRIS improved operational efficiency, information accessibility, and coordination. The study concludes that effective HRIS implementation enhances employee performance and that system quality, information quality, decision support and analytics, and governance and security are key determinants of performance. The study recommends strengthening technical support services and providing continuous HRIS training to enhance employees' ability to effectively utilize the system. Furthermore, it recommends improving system flexibility and analytical capabilities, as well as enhancing governance and security mechanisms, to maximize employee performance | |
| dc.identifier.uri | https://etd.aau.edu.et/handle/123456789/9338 | |
| dc.language.iso | en_US | |
| dc.publisher | Addis Ababa University, | |
| dc.subject | trategic alignment | |
| dc.subject | decision support and analytics and Governance and security | |
| dc.title | The effect of human resource information system (hris) implementation on employee performance. The case of dashen bank s.c. | |
| dc.type | Thesis |